Careers at Kunstadt Sports

Shop Mechanic Staff position

The Shop Mechanic Staff position is a fun and challenging position that allows you to share your love of bikes or skis with customers and co-workers in a real shop environment. Because we’re an entrepreneurial company with plenty of ways to grow and build a career we expect every employee to take initiative and give our customers a helpful and meaningful experience. Duties and Responsibilities
  • Assists customers in an enthusiastic and courteous manner; provides “wow” customer service.
  • Responsible for properly taking in all service work including correctly filling out service work orders, scheduling an appropriate amount of repairs and completing those repairs in a timely manner.
  • Advises and assists customers with their product selection without bias.
  • Communicates with store manager regarding repair and warranty part needs.
  • Develops and maintains knowledge expertise of all merchandise in department to effectively assist customers with accurate information; keeps current as new product lines are introduced. Assists with bike sales and any other bike floor duties as needed.
  • Maintains a clean and safe workplace.
  • Performs other duties as assigned by the store manager.

Minimum Requirements

  • Previous bike mechanic experience and bike knowledge is a must.
  • Ability to be autonomous, prioritize workday, multitask and be detail-oriented.
  • Ability to learn in a fast-paced environment.
  • Must be able to work both independently or in a team environment.
  • Ability to understand and follow written and verbal instructions and take direction well.
  • Ability to create an excellent customer and team experience.
  • Good time management skills.
  • A sense of urgency and ability to hustle.
  • Any combination of education, training, or experience that provides the required knowledge, skills, and abilities.

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