Full Time & Part Time Sales Associate (all locations)

We are looking for passionate and sales oriented staff to work full time & part time at all locations. The love of all outdoor winter activities is required!  

Responsibilities:

• Engaging customers with enthusiasm, product knowledge and first hand experiences while driving sales.
• Assist customers in choosing the correct product while correctly sizing and fitting proper equipment to meet the customer’s needs. 
• Provide outstanding customer service 
• General tasks of handling point of sale transactions, answering phones and signing in service repairs. 
• Merchandising, restocking and cleaning of store areas.

Skill Requirements: 

• Previous experience in a sports retail environment
• Strong communication skills
• Ability to work independently without direct supervision but also to work as a team
• Multitasking 
• Available weekends, evenings, flexible schedule.
• Must love winter sports!

Job type: Full time/Part time

Benefits

• Staff discount 
• Gainful employment

We are seeking a talented and enthusiastic Web Manager to oversee all aspects of our online presence. The ideal candidate will have a strong understanding of e-commerce, digital marketing, and web design.

We are looking for an enthusiastic and knowledgeable Store Manager to join our team! This position is available at both our Chelsea, QC and Bank & Heron (Ottawa, ON) locations.

What We’re Looking For:

• Strong leadership skills with a passion for customer service
• Bilingual (French & English) required for Chelsea location
• Knowledgeable in both Nordic & Alpine skiing
• Service shop skills considered an asset
• Previous retail management experience preferred

What We Offer:

• Full-time position
• Competitive wages
• Benefits package
• A fun, dynamic, and supportive team environment
• Opportunity to share your passion for skiing and outdoor sports with the community

Role Responsibilities:

• Lead and motivate store staff to deliver excellent customer experiences
• Manage daily operations, sales, and inventory
• Ensure high standards of product knowledge and service
• Support and develop team members
• Contribute to the growth and success of the store
  
  If you’re a motivated leader with a love for the outdoors and the ski industry, we’d love to hear from you!

Ski Service Shop Technician

As a service shop technician at Kunstadt Sports you are a crucial part of our team. This position requires you to repair, problem solve and assist our customers (and sometimes sales staff!) with their equipment related issues! This is a fun and challenging position that allows you to share your love of skis or bikes with customers and co-workers in a real shop environment.

Responsibilities:

• To work in a fast paced and fun environment in our service shop
• Ski, snowboard, Nordic servicing (wax, base repairs, edge sharpening, binding mount/adjustment)
• Provide excellent customer service experiences and quality service repairs
• Responsible for properly taking in all service work including correctly filling out service work orders, scheduling an appropriate amount of repairs and completing those repairs in a timely manner.
• Advises and assists customers with their product selection without bias.
• Communicates with store manager regarding repair and warranty part needs.
• Maintains a clean and safe workplace.
• Performs other duties as assigned by the store manager.

Skill Requirements:

• Previous ski mechanic experience and ski knowledge is a must.
• Ability to be autonomous, prioritize workday, multitask and be detail-oriented.
• Ability to learn in a fast-paced environment.
• Must be able to work both independently or in a team environment.
• Ability to understand and follow written and verbal instructions and take direction well.
• Ability to create an excellent customer and team experience.
• Good time management skills.
• A sense of urgency and ability to hustle.
• Any combination of education, training, or experience that provides the required knowledge, skills, and abilities.

Warehouse Operations, Online Order Shipping, and Inventory Management (Training will be provided). We are looking for someone energetic & enthusiastic with good attention to detail.

• Drivers License (Class G)
• Keep tracking of inventory/stock, loading/unloading vans.
• Ability to use Pallet Jacks, Hand Trucks
• Must be able to lift Up to 50 pounds
• Picking up/ dropping off trucks or vans
• Receive, unpack and inspect incoming shipments for damage or discrepancies
• Review Purchase Orders for accuracy and special instructions
• Maintain the order and cleanliness of the shipping and receiving area
• Process Online orders for shipping to customers
• Communicate with store locations to obtain products for shipping orders
• Experience in eCommerce: Prior experience in eCommerce industry is preferred, as it provides a foundation for understanding the dynamics of online sales.
• Time Management Skills: Ability to multitask and set priorities effectively under time constraints is essential, given the fast-paced nature of eCommerce.
• Communication Skills: Effective verbal and written communication skills are essential for collaborating with cross-functional teams and conveying product information clearly.