We are looking for an enthusiastic and knowledgeable Store Manager to join our team! This position is available at both our Chelsea, QC and Bank & Heron (Ottawa, ON) locations.

What We’re Looking For:

• Strong leadership skills with a passion for customer service
• Bilingual (French & English) required for Chelsea location
• Knowledgeable in both Nordic & Alpine skiing
• Service shop skills considered an asset
• Previous retail management experience preferred

What We Offer:

• Full-time position
• Competitive wages
• Benefits package
• A fun, dynamic, and supportive team environment
• Opportunity to share your passion for skiing and outdoor sports with the community

Role Responsibilities:

• Lead and motivate store staff to deliver excellent customer experiences
• Manage daily operations, sales, and inventory
• Ensure high standards of product knowledge and service
• Support and develop team members
• Contribute to the growth and success of the store
  
  If you’re a motivated leader with a love for the outdoors and the ski industry, we’d love to hear from you!

Ski Service Shop Technician

As a service shop technician at Kunstadt Sports you are a crucial part of our team. This position requires you to repair, problem solve and assist our customers (and sometimes sales staff!) with their equipment related issues! This is a fun and challenging position that allows you to share your love of skis or bikes with customers and co-workers in a real shop environment.

Responsibilities:

• To work in a fast paced and fun environment in our service shop
• Ski, snowboard, Nordic servicing (wax, base repairs, edge sharpening, binding mount/adjustment)
• Provide excellent customer service experiences and quality service repairs
• Responsible for properly taking in all service work including correctly filling out service work orders, scheduling an appropriate amount of repairs and completing those repairs in a timely manner.
• Advises and assists customers with their product selection without bias.
• Communicates with store manager regarding repair and warranty part needs.
• Maintains a clean and safe workplace.
• Performs other duties as assigned by the store manager.

Skill Requirements:

• Previous ski mechanic experience and ski knowledge is a must.
• Ability to be autonomous, prioritize workday, multitask and be detail-oriented.
• Ability to learn in a fast-paced environment.
• Must be able to work both independently or in a team environment.
• Ability to understand and follow written and verbal instructions and take direction well.
• Ability to create an excellent customer and team experience.
• Good time management skills.
• A sense of urgency and ability to hustle.
• Any combination of education, training, or experience that provides the required knowledge, skills, and abilities.